Shipping Policy

Effective Date: 05/05/2025

At HAKB, we are committed to delivering your orders safely and quickly across Bangladesh.

1. Order Processing

• Orders are processed within 24 hours after confirmation, excluding weekends and public holidays.
• You will receive an order confirmation via SMS or email once your purchase is placed.

2. Delivery Areas

• We deliver to all regions of Bangladesh — including cities, towns, and remote areas.

3. Delivery Time

• Estimated delivery time is 2 to 5 business days, depending on your location.
• Remote areas may require extra time for delivery.

4. Shipping Charges

• Shipping costs are calculated at checkout based on delivery location and order weight/size.
• Shipping fees are non-refundable once the product has been dispatched.

5. Shipment Tracking

• A tracking number will be provided via SMS or email once your order has been shipped.
• You may contact our support team for real-time updates.

6. Failed Delivery

• If delivery fails due to incorrect address or recipient unavailability, we will attempt to contact you.
• Additional delivery charges may apply for redelivery.

7. Damaged or Missing Items

• Please inspect your order at the time of delivery.
• If your product is damaged, defective, or missing, notify us within 24 hours for a resolution.
• We are not responsible for delays or damages caused by third-party couriers.

8. Contact Us

For help with shipping or delivery:

📞 Mobile: 01827-456321
📧 Email: info@hakb.one
📍 Address: Road 6, House 9, Block C, Mirpur 11, Dhaka 1216, Bangladesh